AUTONET TV

How Much Does It Cost? (Variations in Vehicle Repair Costs)

Ever wonder why it costs so much more to fix a similar problem in two different vehicles? Let's say you now own an SUV and before that, you owned a car.  Your SUV's air conditioning system needs a new evaporator, but the cost for the new one is way more than you remember it was for your car.  How can there be that big of a difference?

There are many reasons.  For one thing, vehicles aren't all the same.  Yes, they have engines and steering wheels and suspensions, but engineering and design can vary widely among different styles and brands. 

In the case of replacing the evaporator, the one in your former car may have been located in a spot where the technician could get to it easily.  Plus, the part may have been less complicated and, therefore, cheaper.  Your SUV may require the entire dashboard to be removed with special tools to detach the a/c lines from the evaporator.  Plus, since it is supplying cool air to a bigger cabin, it may be more complicated; the part itself may cost quite a bit more.

But you're not an expert, so how do you know the price is fair? This is where it helps to establish a good, long-lasting relationship with a reputable service repair facility.  They know you, they know your vehicle and they value keeping you as a customer. A facility that doesn't care about repeat business may try to suggest more repairs than are needed or inflate their prices.  But those shops are unlikely to stay in business very long since their reputation gets around. 

If you've been taking your vehicles to the same shop for several years, you've had experience with them and know their policy on labor costs and parts prices.  At some point you may wonder if it's worth it to keep putting money into your vehicle, and if you know your service advisor, you have developed a trust for his or her advice. 

Keep this in mind, too.  Vehicle designers and engineers have made significant progress in things like powertrain technology and rust prevention.  That means today's vehicles are meant to last longer.  One study in a major consumer magazine shows that if you can keep your vehicle on the road for 200,000 miles/320,000 km, an average of 15 years, some vehicles can save you up to $30,000 or more. Investing in repairs can make a lot of sense. 

Star Auto Service & AC
221 Viking Avenue
Brea, CA 92821
7146710784

A Squirrely Problem (Animals Nesting in Engine)

If you park your vehicle outside, you are exposing it to all sorts of critters that would love to use it for nesting, food storage and shelter.  There are plenty of pictures online of people who've discovered there was more than an engine under the hood.  In one case, the driver of an SUV started to smell a slight burning odor when she was driving.  Turned out to be 200 walnuts and a lot of grass had been stored there by some industrious squirrels preparing for the upcoming cold weather. 

The SUV owners had their vehicle inspected not long before this happened, but it doesn't take some animals long to set up house in what they think is the ideal spot to make their winter home.   Obviously, that can create problems.  Squirrels, mice, rats and other small animals can chew through hoses and wires.  Plus what they store as food and nesting material may prevent engine parts from moving the way they are supposed to.  Imagine a radiator fan that won't turn because it's laden with heavy walnuts.  Or the fire hazard created by flammable brush on a hot manifold.

Probably the best solution is to store your vehicle inside a rodent-tight building, but that's no guarantee.  Unfortunately it doesn't take a very big hole or gap for small mice or other creatures to get in.  Some careful sealing with materials like cement or steel wool can reduce rodent access effectively, but they're always looking for access so you can't let down your guard.

If you're not able to store your vehicle inside, you may try spraying lavender or mint essence around the engine or in the wheel wells.  Rodents don't seem to like those odors very much.  If you drive your vehicle every day, you're less likely to have unwanted residents than if you leave it sit for days.  In either case, if you have experienced animal problems in the past, open your hood and inspect your engine frequently. 

Check with your service adviser for recommendations on how to keep animals out of your vehicle.  You're not the only one whose vehicle looks like the perfect winter apartment to some critters.  Preventing animals from getting to your vehicle is worth some time and expense because damage from gnawing teeth can be very costly and difficult to repair.

Star Auto Service & AC
221 Viking Avenue
Brea, CA 92821
7146710784

Bad Vibes

Your vehicle has a way of letting you know when something's wrong. Consider a vibrating steering wheel. It certainly didn't do that when it was new, so that shake is trying to tell you something.

There are a few things that can cause your steering wheel to vibrate as you drive down the road.  One of the most common is out-of-balance tires.  You may not only feel that wobble in your steering wheel, you might also feel it in the tires.  Sometimes it's not there when you're driving at lower speeds through residential areas, and sometimes it starts when you hit highway speeds. 

So what is tire balance anyway?  Well, you have a rubber tire that fits around a metal wheel.  It should have the same weight all the way around.  If it doesn't, it will start getting the shakes.  Ever load your washing machine so that all the clothes are at one side of that drum that spins?  When it hits the spin cycle, it can throw that washer against the wall. 

That's the same thing that's happening with an out-of-balance tire/wheel combination.  A technician has special equipment to figure out where to put small weights on the wheel to get things back in balance again.  But it could be that you hit a pothole some time ago and bent the rim.  Or your tire isn't as round and even as it once was.  That could be due to age, damage or wear and tear. The technician will know and offer you options.

Another possibility for that vibrating wheel is a faulty brake, such as warped rotors or a sticky caliper.  All of these issues can be evaluated as part of regular, routine maintenance with us.  There are many things that cause vibrations in your wheels.  But you don't want any bad vibes when it comes to your vehicle. 

Rear Window—Not the Movie! (Why Some Rear Windows Don't Go All the Way Down)

Alfred Hitchcock once made a mystery thriller film called "Rear Window." It had nothing to do with the rear window of today's cars, SUVs, CUVs and light trucks.  But there is one thing that some drivers DO find mysterious.  Why don't the rear windows in the second row of many of these vehicles go down all the way?

You've probably seen or owned one or two. That rear side window only goes down about a third, a half or three-quarters of the way. Yet there are some similar vehicles where the window goes down all the way.  What gives?

There was the rumor going around that the restriction on how far those windows could go down was a child safety feature.  The thought was that if those windows couldn't open up fully, a child (or pet) would be less likely to fall out.  But it turns out the real reason is that the way the rear doors were designed, there was just no room for the window to go down all the way into.

Many vehicles are configured so that the rear wheel arch continues into the rear door.  That arch restricts the space that would accommodate the window, so they had to stop the window somewhere higher than bottom of the door.

Seems buyers would prefer those back windows to go all the way down, so many manufacturers are changing designs to make that happen.  Longer vehicles can have their wheels pushed further back so the wheel arch isn't an issue.  Some have altered the position of the rear window track. 

If you have any questions about your rear side windows, you may want to consult your service advisor to check yours.  If they ARE supposed to go all the way down and they're not, it could be due to a few problems: corrosion, broken or bent window regulator components, electrical issues, etc. But if they're not supposed to go down all the way?  At least now you know for sure.

Star Auto Service & AC
221 Viking Avenue
Brea, CA 92821
7146710784

The Light Nobody Wants to See (Check Engine Light)

You've probably had your Check Engine Light go on.  Then it goes off and you figure, hey, whatever the problem was, it's gone now and I don't have to worry about it.  Well, the problem may have gone away and it may not have.

Your vehicle likely has one of these warning lights on the instrument panel: an amber light that looks like an engine or reads "Check Engine" or "Service Vehicle Soon."  If that light comes on and stays on, it usually means there's something amiss but not urgently in need of service.  (Now if it's blinking, that's another story that we'll deal with in a minute.)

Sometimes when it comes on and stays steadily lit, the problem will go away and the light will go out.  Sometimes it will stay on until you get the problem fixed.  Either way, the engine's computer will store a code that can provide clues to what's not working—or wasn't working—the way it's supposed to.

If you are just dying to know what that code is, you can buy a little code reader or take your vehicle to an auto parts store and they'll read it.  Problem is, the code offers so many options that unless you are a trained technician, you probably won't have a clue what those codes mean. 

So if you want to be sure, take it to your vehicle repair facility and have them check it.  Technicians are trained to decipher the codes and, using their experience and other diagnostic equipment, can get to the root of the problem and fix it. 

As we mentioned before, if that Check Engine light comes on and is blinking, it means a more serious engine malfunction that can damage expensive components such as the catalytic converter and even the engine itself.  It's important to have that checked by a professional as soon as possible. 

Star Auto Service & AC
221 Viking Avenue
Brea, CA 92821
7146710784